Last updated: March 24, 2026

This Privacy Policy explains how Rubyinstar (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit rubyinstar.com (the “Site”) or use our services.

We are committed to handling your information responsibly and transparently. This policy reflects how our store operates, including the tools and services we use to process orders, support customers, and improve your experience.

How We Collect Information

We collect information in three main ways: directly from you, automatically through your use of the Site, and from trusted third-party services.

1. Information You Provide

• Contact details (name, email, phone number, billing and shipping address)

• Order information (tire specifications purchased, order history, delivery details)

• Account details (if you create an account)

• Customer support messages and inquiries

2. Automatically Collected Information

• Device and browser type

• IP address and approximate location

• Pages visited, time spent, and interactions

• Shopping behavior (products viewed, cart activity)

3. Information from Third Parties

• Payment providers (transaction confirmations only)

• Shipping carriers (tracking and delivery updates for your tire orders)

• Analytics and marketing tools

Tools and Services We Use

To operate our store efficiently, we use trusted third-party services:

• Website platform: WordPress & WooCommerce

• Analytics: Google Analytics (to understand site usage and improve performance)

• Payments: Secure payment providers (such as Stripe and PayPal)

• Email communication: Used for order updates and customer communication via [email protected]

• Shipping: Trusted automotive parts carriers and logistics partners

These providers only access the information necessary to perform their services.

How We Use Your Information

Your information is used to:

• Process and deliver your tire orders

• Send order confirmations and shipping updates

• Provide professional customer support regarding tire fitment and technical queries

• Improve our website and services

• Detect and prevent fraudulent activity

• Send marketing communications (only if you opt in)

Payments & Security

All payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers. Your information is protected using industry-standard SSL encryption during checkout.

Cookies & Tracking

We use cookies and similar technologies to:

• Ensure the website functions properly

• Remember your preferences and shopping cart

• Analyze traffic and user behavior

• Improve product recommendations (e.g., suggesting tires based on your vehicle model)

You can manage cookies through your browser settings.

How We Share Information

We only share your information when necessary to operate our business:

• With service providers (payments, shipping, analytics, hosting)

• When required by law or legal processes

• To prevent fraud or protect our business

• We do not sell your personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access or update your personal information

• Request deletion of your data

• Opt out of marketing communications

To submit a request, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide customer support, and comply with legal and financial obligations.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Store Name: Rubyinstar

• Website: rubyinstar.com

• Email: [email protected]

• Address: [Chèn địa chỉ trụ sở của bạn tại đây – Rất quan trọng cho GMC]

• Phone: [Chèn số điện thoại của bạn tại đây]

• Customer Service Hours: Monday-Friday, 9:00 AM – 5:00 PM (GMT+7)

• Response Time: We aim to reply within 1 business day.