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Billing Terms And Condition

This Billing Terms and Conditions document outlines the payment and billing practices for Rubyinstar. Please review these terms carefully before placing an order for our automotive tires and products.

1. Accepted Payment Methods

At Rubyinstar, we offer a range of secure payment options to provide a smooth and convenient checkout experience. We currently accept the following payment methods (subject to availability at checkout):

  • Credit & Debit Cards: Visa, MasterCard, American Express.

  • Digital Wallets: Apple Pay & Google Pay.

  • PayPal: Including PayPal Credit and “Buy Now, Pay Later” services where eligible.

  • Bank Transfers / Wire Transfers: Typically available for bulk or business orders—please contact [email protected] for details.

All payments are processed in United States Dollars (USD) unless otherwise stated at checkout.

2. Payment Processing

  • Payment is due in full at the time of purchase.

  • Orders are only processed and prepared for shipping after successful payment authorization and verification.

  • If a payment is declined, fails, or is flagged for review, the order may be delayed or canceled.

  • For high-value tire sets or orders with mismatched billing/shipping information, we may request additional verification to ensure the security of the transaction.

3. Pricing & Currency

  • All prices listed on rubyinstar.com are displayed in United States Dollars (USD).

  • Prices, promotions, and discounts are subject to change without notice.

  • Product prices do not include applicable taxes or shipping fees unless explicitly stated. These charges will be calculated and displayed at checkout before you complete payment.

  • We reserve the right to refuse or cancel any order in the event of a pricing or listing error.

4. Secure Payment Processing & Data Security

Rubyinstar takes your security seriously.

  • We use SSL (Secure Sockets Layer) encryption and trusted third-party payment gateways to protect your transactions.

  • We do not store full credit card numbers, CVV codes, or sensitive payment credentials on our servers.

  • All payment information is processed directly by authorized, PCI-compliant payment providers.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return & Refund Policy.

  • Approved refunds are issued to the original payment method used at checkout.

  • If you encounter any billing concerns or order issues, please contact us first at [email protected]. Submitting a chargeback without contacting customer support may delay the resolution of your issue.

6. Fraud Prevention

To protect our customers and our business:

  • Rubyinstar reserves the right to review, hold, or cancel any order suspected of fraud or unauthorized activity.

  • We may perform fraud screening checks, including billing/shipping address verification.

  • Additional identity verification may be requested for large-scale purchases or orders flagged by our security systems. If verification is not provided, the order will be canceled and refunded.

7. Contact Information

  • Store Name: Rubyinstar

  • Address: [Điền địa chỉ thật của bạn – Phải khớp với các trang Policy khác]

  • Email: [email protected]

  • Phone: [Điền số điện thoại của bạn]

  • Customer Service Hours: Monday-Friday, 9:00 AM – 5:00 PM (GMT+7)

  • Response Time: We aim to reply within 1 business day.

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